Our privacy policy together with our Terms of Business set out the basis upon which we will use store or process any of your personal information that we collect from you or that you provide to us.

Information that may be collected from you

We may collect store and process personal information about you and your use of this web site which may include:

  •  information that you have provided by completing forms or information on this website including registering for newsletters, subscribing to any services that we provide or requesting any further services from us;
  • information that you provide when completing questionnaires or surveys that we may use for research purposes;
  • if you contact us, whether by telephone, email, post, in person or by any other method, we may keep a record of that contact;
  • details of your visits and interaction with our website including any social media that we may use.

Your personal information

We may store and process personal information about you in relation to this website for the purposes of:

  • dealing with any queries requests or instructions from or in connection with you;
  • providing you with a service;
  • marketing either directly or indirectly including advising you of news events and promotions and any marketing campaign that we may embark upon;
  • contacting you where you have consented to be contacted for any purposes which we feel may be of interest to you.


We use cookies to help improve your visit to our website.  Cookies are small files which store information from a user’s electronic device used to access the site, such as a smartphone, computer, tablet, laptop or anything else you use to access the internet.

Any information we collect via these cookies remains anonymous but is useful so that we can track browsing patterns to our site.  By using our site you consent to the use of these cookies.


If we intend to use your details for marketing purposes we will inform you prior to using your personal information in this way.  If you are an existing client of ours we may contact you from time to time with services and information which we feel may be of interest to you.  You may, at any time, opt out of this contact by emailing or contacting us on 01285 659061.  We will not disclose any of your information to a third party without your prior consent with a view to marketing.

Disclosure of your information

We will normally only disclose personal information in order to advance the interests of the client involved when carrying out instructions.  Otherwise, we will only disclose personal information to successors to our business; to suppliers and agencies that we engage to process information on our or your behalf; to third parties with whom we are working on your behalf (such as but not limited to estate agents, professional advisors, brokers, independent financial advisors, barristers, professional indemnity insurers, indemnity insurance companies) or otherwise where disclosures is required by law or our professional regulatory authorities (who may require disclosure to themselves).

If you attend an event that we have organised, your information may be disclosed to other attendees or organisers of that event.

How we store your personal information

We will store your personal information at our office at our places of business (with external back-ups as advised by our IT specialists) and by submitting your information, you consent to the storing of it.  We will take all steps reasonably expected of us to ensure that your information is treated securely and in accordance with our privacy policy.

The internet

Using the internet to collect and process personal information of visitors to our website involves the transmission of information.  By browsing our website and if you communicate electronically with us you acknowledge and agree that we may process your personal information in this way.  Transmitting information across the internet is not always secure and although we will do our best to protect your information, we cannot guarantee the security of it as transmitted to or via this website.  Any transmission of information in connection with our website is at your own risk.

If you access external sites whether or not you have used a link from our own website we are not responsible for the content or use of your information should you submit anything to that external site.  We have not checked the privacy policies of any other companies and are not responsible nor do we accept any liability for other web sites.

Access to your information

If you would like to see the personal information that we hold about you then please write to us at Lancaster House Thomas Street Cirencester GL7 2AX enclosing a fee of £12 including VAT.  This fee covers our costs in verifying your identity and providing you with the information that we hold about you.

Changes to our privacy policy

Any changes to our privacy policy will be made on this page.


If you have any queries concerning this privacy policy, our practices or your personal information please contact us